Shipping
We ship via United States Postal Service insured- Express Mail or Priority Mail.
A signature is required upon delivery for security reasons.
Shipping is $30.00 on orders shipped within the United States.
If your shipping needs require special instruction, or you would like us to ship UPS or FEDEX, please call us and we will be happy to make those arrangements.
Orders Not Fulfilled
Occasionally, we may have just sold an item which you ordered, and have not had time to take it off our site (or it may have been in your shopping cart). We apologize for any disappointment, but we will reach you to see if you would like a substitution, special order, or just a cancellation. Additionally, we reserve the right to not fulfill any order of an item listed in error.
Special Orders
When you place a special order, you have committed to the item. Please realize that special orders are outside the scope of regular designer production and therefore, may take longer (or with luck, could be in stock). Special orders are non-returnable (both non-refundable and non-exchangeable from the time the order is placed). Special orders may be canceled only within 48 hours of being placed.
Our knowledgeable staff will be happy to answer any questions about special orders and alterations to existing stock (ring sizes, necklace lengths, etc). Timing and pricing will vary by designer.